FAQ






Basics

SellTheme is an ALL IN ONE Place for all kind of digital assets, we offer our the ability to download available items for their own use, and if they didn’t found the needed item one any of the repositories availabe on our website, we make a request section to receive their needs and complete their requests by providing them the needed item within their active.
Our site doesn’t offer refunds on subscriptions as we are serving digital files , so if you buy item and ask for a refund after you downloaded the item isn’t possible, so all our subscriptions are final deals , but on requests if we can’t get you the item you paid for , we will issue a refund to your internal balance.
Our files are served directly from the original website, if only we found a way to link that directly into the original site, scan and check the files we are sure 100% that the files are original, clear and safe.
We do not provide license keys and not free updates for the products you downloaded. We are not developers of the provided products, so our technical support capabilities are limited. We do not change the functionality of products and do not fix developer bugs.

Download Items

We do not host any file on our servers, all files are hosted in amazon S3. All products are available for download when your payment is successful.
We are do NOT support Update Free. You can not buy old version and request update latest version. If you create ticket request new item or update new version. I will check if the item needs an update the request will be sent to our staff, withing a min of time (24-48h) We will respond to your ticket and you will get an email notification when it’s ready.
We do not support updates, so please contact me for updates to the product you plan to purchase.
If you buy an older version, consider changelog carefully from the author before you buy. Make sure you can use the version we offer.
Because we will not refund money.
Yes, link download expiry 30 day, from the date you purchase the product.
Yes, you can. But we are not support re-download if link expired 30 day or item deleted.
We do not support updates. However, within 30 days (from the date you purchased the product) if we bring up new versions, you can download it for free.
Note: we are not committed to this.

Safety and guarantees?

We are NOT support install, fix bug or update.
We do not provide any licensing or trial/commercial keys when you purchase digital products.
Yes, you can. We provide activation help for the first time use of the product only , we are not responsible of what’s happening after the first activation.
If the product you downloaded does not work without entering a license key, please create a request to our support service using the ticketing system on the website. If i can not removed request license.
I can refund money.
All products presented on the website are downloaded directly from the developer websites and are original. We do not sell any products downloaded from third-party resources.

Account

You can, please post ticket.
In your dashboard, you find a way to change your password , or if you can’t remember your current one, just use the recovery on the login page, you will receive a link to change your password.